OVERVIEW
This notice provides you with information on how Fonexpress e-commerce site, collects, stores and processes your personal data whenever you visit the website.
INFORMATION WE COLLECT
We may collect the following data to help us improve on our product offerings and services;
- Account registration, billing and shipping information- We collect contact information, identity data, financial data & delivery information to help us bill, process & deliver your orders.
- We collect & store information on how you use our website. This information may include page views, search, browser, downloads, products purchased among others
- Third party information – We may receive data from our 3rd party partners like shipping & payment gateway providers etc
What is a cookie?
A cookie is a small piece of code consisting or numbers and letters that we put on your computer or mobile browser if you agree. Our marketing, social media & advertising apps may also set cookies. They enable us;
- enhance your browsing experience
- tailor marketing ads based on your interests & Preferences
PERSONAL INFORMATION WE COLLECT
Personal information helps us;
- Detect fraud
- Register new customers
- Reward repeat buyers
- Improve shopper experience
- Compliance with legal obligations
- Send newsletters, promotion & campaigns that may interest you
- Customer experience surveys and rewards
- Shipping and Delivery
INFORMATION WE SHARE
We may need to share your personal data with third parties for the following purposes:
- Facilitate delivery- We may share limited information with our shipping service provider.
- Billing
- Detect Fraud
- Other third part service providers & applications.
When we share your personal data with third parties, we require them to agree to use your data in accordance with the terms of this Privacy and Cookie Notice, our Privacy Policy and in accordance with the law; and only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.
SECURITY OF INFORMATION
We have put measure to ensure that information we collect is secure and safe, and is not accessed by unauthorized ways. We share information on need-to-know basis & have limited access to employees & third-party service providers. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
APPLICABLE LAWS
Itβs important to ensure that you provide accurate personal data whenever you sign up to our newsletters, make payment,
NEED MORE INFORMATION?
Contact us via phones@brand.co.ke if you need information and or wish to exercise your legal rights in respect to information we may collect. You can also write to;
The Director,
Fones Direct Limited,
5th Floor, Abacus Building, Baba Dogo Road- Nairobi
P.O BOX 13717-00100,
Nairobi, Kenya
